If you wish to return a waxed garment for servicing, please print and complete our garment return form below, highlighting which repairs are required and send your jacket to us with your payment clearly marked for the attention of Department RR.
The time it takes to service and return your garment fluctuates depending on demand and is currently taking more than 6 weeks. To help shorten this leadtime we recommend you complete the garment return form to send in your jacket and make payment in advance.
By using this form you will already know the work that is to be completed along with the relevant charges. Our factory will then be able to proceed with the repairs on receipt of the garment without further delay. We hope that by using this method we can significantly reduce turnaround times.
Customer Services, Department RR,
J Barbour & Sons Ltd,
Simonside, South Shields, Tyne and Wear
NE34 9PD.
Customer Services, Department CC,
J Barbour & Sons Ltd,
Simonside, South Shields, Tyne and Wear,
NE34 9PD
Customer Services
0191 427 4210
[email protected]
*Please note that the comprehensive repair and reproofing service we offer is for Barbour Waxed Cotton garments only.